Mr. Rick Wagner is a real expert. I had three so called experts in standby generator repairs and they could not make the unit operational, even though they replaced every part that they thought was the problem. After several trial and error efforts replacing several parts, they could not identify the problem and told me that the unit could not be repaired. The interesting thing was that they were supposedly trained experts on Briggs and Stratton generators. Their recommendation was to buy a new unit. Mr. Wagner not only identified the problem within an hour of coming and seeing the unit but after ordering the parts made the unit operational within two hours. I would highly recommend him. He is trustworthy, honest, hard working and very knowledgeable. A truly REAL EXPERT who knows his business. Stephen T. M.
Dependable, honest and very professional. It was very difficult to find someone to come to my home to repair my portable generator. The response was quick, explanation of what needed to be done was explained and work was completed in a timely fashion. I am recommending them to all my friends!! Thank you!!!
He showed up in a timely fashion and was professional. He took the time to show me how to work and care for my generator. He socially distanced and wore a mask.
He is dependable. He is on time and gets things done the right way.
Exquisite advice over the phone from Raw Power, and we were able to repair our generator., even texted us the proper way to store the unit and insure it will be operational when needed.
Without reservation, we highly recommend Raw Power, and thank them very much.
Jack and Margie M
Ocean County. NJ
With very few people that do this type of work it was great to find them.
They were upfront, honest, and ahead of the proposed timeline.
Definitely recommend their services
The day after the storm they came by and got our generator running. They squeezed us in at the last minute so we had power. It saved all of the food in our freezer.
During the blackout I was concerned about my generator. I never had any maintenance since moving into my new home. I called RPG Service and spoke to Rick who was very professional answering any questions and being very patient with me. To my surprise I was able to do the maintenance. I appreciate him helping me over the phone and also checking in on me afterwards. I definitely recommend them for their professional experience, guidance and patience to assist in any way possible. Thank you very much.
Had called several RV locations in the Lakewood area for service on my Onan generator. The earliest time I could bring in my Coachmen RV was 1 month. I called Penn RV locations and they were also a month out. Fortunately one of the sales people had given me the phone number of a mobile Generator service
I spoke to Rick and because of his professional conversation and courtesy I felt very good regarding my pending service. Rick promptly arrived and serviced my ailing ONan 2800. His work was impeccable, attractively price, and the generator has never ran better. For all my fellow RV friends who faint every time you get a quote or a month or two timeframe for repair from a dealer.....give Raw Power Generator Service a call and you'll be completed in no time with superior service....that's why they have an impeccable FIVE star rating.......Charles L
Excellent service! We own a Tiffin Allegro RV and had an issue with our generator. Rick came to our home, promptly diagnosed the problem, gave us an estimate and quickly ordered what was needed to fix it. All work was done on site so we did not need to take the RV to a shop. Now our generator is running well - no problems! Rick is extremely courteous and professional. I will be recommending him to anyone who needs generator maintenance.
I'd like to say thank you and bravo to Rick from Raw Power generator service. Rick serviced my whole house generator a 20 KW GE and did a fantastic job. As we all know in the time of need a generator is essential and so is annual service. Rick is very well-versed and very knowledgeable, professional, honest and works with integrity. I trust him 100%. If you guys have a whole house generator or know someone that does I highly recommend him for annual service. He is fantastic thank you very much Rick
I had our RV Generator repaired today. Rick of Raw Power REALLY KNOWS HIS STUFF!!! He repaired my unit and it is up and running like new. Rick is a Master Craftsman to say the least. He saved me more than $1,000 in doing the repair compared to if I had gone elsewhere. If you have a Genny problem, like I always saw "Call the Guy" and Rick certainly is the GUY! Again Thanks Rick for your fine work
What can i say.. rare quality of service, professional 360 degrees.
Rick goes above and beyond. We consider him a power generation partner.
It was this Christmas eve during a storm and we lost power. I started up my emergency generator and it was working just fine. As the night wore on the generator started to loose power and after about an hour finally stopped generating power. I have two sump pumps that keep my basement from flooding as water levels rise from beneath and 3 refrigerators and a freezer full of food. I was aware that the upcoming New Years eve should be stormy as well, therefore getting the generator up and running was a priority. I called numerous companies that claim to service and repair generators although until I reached Rick at Raw Power none actually did repairs. Rick came to the rescue and my priority became his priority. He scheduled the repair the very next day. On the scheduled day he called to let me know he would be at my house an hour early. He is a total professional that goes the extra mile we so frequently hear about but seldom see. Once at the house he quickly analyzed the problem. Since he didn't have the required part, he found a store that had it, left to get it and promptly returned to complete the repair. There were no surprises as he was completely up front as to the costs. He even spent extra time with me reviewing how to run and maintain my generator, as well as, proper electrical connections.
What a great find!! Came to the house, took care of our generator issue, showed my husband how to make sure it didn't happen again. Stand up guy!!!